At Arttelshop.eu, payments are encrypted and secured. We comply with PSD2 and SCA standards. We process card data only within PCI DSS-certified infrastructure. We do not store card data in our store.
During payment, you will see familiar payment method logos. You will see clear security messages. The process is simple and secure from start to finish.
Available Payment Methods
- Card (Visa, Mastercard)
- PayPal
- Local payments
- Apple Pay
Why It Is Secure
- Strong Customer Authentication (SCA) — This is an extra step. You confirm the payment in your bank or mobile app. This minimizes the risk of fraud.
- PCI DSS compliance — We process sensitive card data in a secure environment. This environment meets industry standards. Our store does not collect or keep your card data.
- End-to-end encryption — We protect the connection with the payment operator at every stage of the transaction.
How to Pay — 3 Steps
- Select a method: Choose your preferred option (for example: Card, PayPal, iDEAL, Apple Pay, Bancontact).
- Confirm payment: Authorize the payment via your bank or app (SCA). Follow the instructions for your selected method.
- Done: After payment approval, the system will automatically redirect you to the order confirmation page.
Frequently Asked Questions
Do debit cards work?
Yes. We support debit and credit Visa and Mastercard cards. They must have 3-D Secure (SCA) authorization.
Can I pay by regular bank transfer?
Yes. The system redirects you to online banking. It guides you through a quick transfer.
What if the payment is interrupted?
Check your order status in the customer panel. If the payment is incomplete, use the “pay again” option. Or you can place a new order.
Will I get an invoice?
Yes. After successful payment, we process the order. We issue a sales document based on the data you provided in the cart.
Tips for Successful Payment on the First Try
- For cards: Make sure 3-D Secure/SCA is enabled at your bank. Make sure your online payment limit covers the order amount.
- For Apple Pay: Check that your device and browser support this method. Make sure you have an active card in your wallet.
Formal Information
The payment operator is a licensed payment service provider. We process transactions according to the regulations of each method and PSD2 requirements. We make refunds using the same method as your original payment (if possible). If not possible, we will contact you to arrange an alternative.